Therapy is a personal investment in yourself, your relationships, and in the things in your life that are important and matter to you. Below you’ll find a clear overview of fees, payment, insurance, and cancellation so you know what to expect.
Session Fee
$235 per 1 Hr session. GST is not charged for psychological services.
Payment
Payment is due at the time of the session. Accepted payment methods include credit cards (AMEX, Mastercard, Visa), debit, e-transfer, and cash. A receipt is provided after each session and may be submitted to a benefits provider for reimbursement, if applicable.
Insurance & Direct Billing
Many extended health plans reimburse psychological services with a Registered Psychologist. Coverage varies by plan, so if you’re unsure what is included, the quickest step is to contact your insurance provider directly to confirm coverage amounts, per-visit limits, and any requirements for reimbursement.
Direct billing is available through Medavie Blue Cross, as we are an approved provider. For all other plans, payment is made at the time of the session and a detailed receipt is provided for reimbursement. Direct billing is limited largely due to Canadian privacy and confidentiality requirements, and the additional consent and administrative steps involved when communicating with third parties on a client’s behalf.
If any questions come up—or if your plan has special billing requirements—we welcome the conversation. We’ll work with you to clarify what’s needed and keep the process as smooth and straightforward as possible.
Cancellation Policy
We ask for at least two business days’ notice to cancel or reschedule an appointment. Changes made within this window may be charged the full session fee, as the time is unlikely to be filled on short notice.
Example: A Monday appointment needs to be cancelled by Thursday at the same time.
If something comes up and you’re unable to attend in person, we may be able to switch the appointment to a virtual session when appropriate—please reach out as soon as possible so we can find the simplest option.
The Bottom Line
We don’t want billing details to get in the way of care. The process is simple: payment at the time of your session, a receipt provided after, and reimbursement handled through your plan where applicable. If you have questions or special requirements, we’ll work with you to make it as smooth as possible.
Ready when you are — book a session, or reach out with questions.